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Access your Presence Health MyChart account to manage appointments, view test results, and communicate with healthcare providers securely online. If you have an email address on file then your MyChart username will be sent to your email account. If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your MyChart help desk at 224 - 253 - 8805 to help you regain access to your MyChart account. Try the steps below to see if you can fix your issue before contacting your healthcare organization’s MyChart support desk. I forgot my username or password. On the MyChart login screen, click the Forgot Username? Or Forgot Password? Link for help. If you forgot both your username and password, start with the username first. For those who are unfamiliar, Presence Health MyChart is an online service that allows patients to access their medical records, schedule appointments, message their physicians, and even pay their bills. Get answers to your medical questions from the comfort of your own home No more waiting for a phone call or letter – view your results and your doctor’s comments within days. If you still need help, contact your healthcare organization’s MyChart support. You can usually find their contact information on their MyChart website’s FAQ page. If you have any questions, please contact us at 224-253-8805. Follow these steps to sign up for a MyChart account. Enter your personal information. Verify your contact information. Choose a username and password. See your medications, test results, upcoming appointments, medical bills, price estimates, and more all in one place, even if you’ve been seen at multiple healthcare organizations. Connect to Your Provider Sign up for MyChart or log in with a healthcare provider below.