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โ€“ MyChart secure email improves outcomes and patient -centered care. KP found patient -physician email is associated with a 2 to 6.5% improvement in HEDIS measures. - MyChart positively impacts patient loyalty and member satisfaction . These testimonials illustrate just how impactful MyChart can be in enhancing patient engagement and satisfaction with healthcare services. By streamlining communication, improving accessibility, and providing valuable resources at your fingertips, MyChart empowers individuals like you every day. After shifting back to an extensible MyChart , we refocused our resources on adoption and optimization of standard MyChart features . This has led to a substantial improvement in patient portal activation and engagement. We have more than 1.6 million active MyMountSinai users. Users valued MyChart for preparing for health care encounters but expressed dissatisfaction with limited features and access to medical history and test results, whereas nonusers tended to be unsure about the benefits of using MyChart, especially if they were infrequent health care users.