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Jim Fogarty, Pinellas County’s Director of Emergency Management says those calls make up between 10 - 15% of all 9-1-1 calls, but it’s enough to delay response to true emergency situations. PINELLAS COUNTY — Deputies with the Pinellas County Sheriff’s Office are now using a new system that changes the way they respond to 911 calls, and the sheriff says it’s a game-changer. PINELLAS COUNTY , Fla. — In an innovative step to improve emergency response times , Pinellas County launched a free technology in September that allows 911 callers to show operators exactly. Understanding the importance of active 911 calls, particularly in areas like Pinellas County , isn’t just about public safety. It’s also a crucial factor in effective emergency response planning and community awareness. Police response times are getting longer . That’s according to a new analysis of the average time it takes cops in 15 cities to respond to calls ranging from low priority vandalism to acts. A more recent FBI publication puts response time for all types of active shooter events at three minutes, perhaps reflecting the reality of pre-existing police presence at many public events. Self-defense and emergency preparedness experts advocate understanding that ultimately, each individual is their own first responder. According to Campus Safety Magazine , the average police response time for a 911 call varies based on the city you live in. Times have been reported from as quick as 3 minutes to over 15 minutes . The urgency of these calls also varies based on the type of emergency. In 2022, the average response time of police departments in the United States varied, typically from 8 to 12 minutes for priority calls. The location, urban density, and resource allocation influenced these times. Tuesday, county leaders voted unanimously to approve a new system called priority dispatch. That means starting June 1, if you call 911 with a minor issue, you will only get an ambulance to.